It is possible to configure multiple CRM systems to integrate with d!nk CRM Connector (for instance sandbox environment and production environment or different business units using a different CRM system).
d!nk admins assign users to a particular CRM configuration, so when users login to the app, they will see the CRM configuration assigned to them without requiring any configuration on the user/app side.
Here's how to assign users to CRM configuration:
1. Select User or User Group
2. Enable the CRM. You will see 3 options:
- Inherit: this user will take the default configuration
- Yes: this user will take the configuration selected in the dropdown
- No: this user will not have the CRM enabled
3. Click "Submit". At next sync, the d!nk users will see the assigned CRM configuration in their app.