The fetch value function lets you display selected values from previously answered surveys. It's a great way to create an overview of the collected feedback during the sales call.
With the Converter you can change this value into any value you want.
TUTORIAL WITH EXAMPLE
In this example we have built a list of services that the customer can choose. Depending on the chosen services the customer will get an overview of the total amount of working hours for all these services.
1. Insert d!nk elements
First we inserted the different services as multiple choice elements.
The customer can choose 'yes' or 'no'. When the customer chooses 'yes' the value will be the total amount of hours for this service (in this case 3 hours). When the customer chooses 'no' the value will be '0'.
2. Create calculation
In the summary we want to show the total amount of hours for each service the customer has chosen.
By inserting the Fetch Value function, we can display the selected anwer; in this case "yes" or "no". But because we want to display the amount of hours in stead of "yes or no" we used the converter.
If the customer answers 'yes', the Fetch Value will display '3'. If the customer answers 'no', the Fetch Value will display '0'.
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