How to use the Convertors

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The 'Convertor'-function lets you display and convert selected values from previously answered surveys. It's a great way to create an overview of the collected feedback during the sales call. 

With the Converter you can change this value into any value you want, have an image appear or open up a link:

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When we go into detail of the first option 'Convert to Value', this pop-up will appear: 

Where you can select the second option 'Question Label' and choose the relevant d!nk element you want to start from in the dropdown. After activating the checkbox 'Convert results into text', the values of the selected d!nk element will appear and you can fill in the value you want to convert them into. 

 

Tutorial with example

In this example we have built a list of services that the customer can choose from. Depending on the chosen services the customer will get an overview of the total amount of working hours for all these services.

First we inserted the different services as multiple choice elements.

The customer can choose 'yes' or 'no'. When the customer chooses 'yes' the value will be the total amount of hours for this service (in this case 3 hours). When the customer chooses 'no' the value will be '0'.

In the summary you will show the total amount of hours for each service the customer has chosen in stead of showing the words 'yes' and 'no'.

If the customer answers 'yes', the Fetch Value will display '3'. If the customer answers 'no', the Fetch Value will display '0'.

 

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