How to show additional customer information in survey elements


You can call up extra customer information from the ongoing session based on the selected customer in the CRM app.

This can be usefull to call up previously requested or specific information about the customer.

This is how:

In your presentation use the d!nk plugin and add an open question.

Next to default answer select "set dynamic info" > The "Possible Values' for this open question appears.

You can load more values. Select "More values" and provide the enterprise key.

You can find the enterprise key by opening the enterprise in the Admin > copy the key from the url.

"More Values" will look for additional properties you've defined for this enterprise in the customer section and loads these values.

Relevant support articles:

- Use customers in the app

- Customer function explained

- How to use the customer function

- How to upload a customer list based on a spreadsheet

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