Remember sending a follow up email, not having any clue if that commercial information is read - and if so, when would be the best time to call them back?
The Account Hub is a whole new way of connecting with your customer.
Say goodbye to email ping pong. Instead, invite your customer - during the meeting - to a microsite shared between you and the customer. This microsite contains relevant follow up documentation, for example: the simulation you created together during the meeting, detailed datasheets on those products of interest or relevant reference cases.
On top of this, the Account Hub gives you insights how and when the information is being used so that you know when it’s the right time to call back.
And your customer? They now have all documentation in one place. No more hassle to search for those email attachments in their mailbox anymore.
Read more on how to share publications with your customers in the SalesMatik app:
Read more on how to set up the Account Hub as administrator:
- define the Account Hub 'Settings'
- create 'Campaign Messages'
- 'Manage Account Hubs' to transfer or delete
- edit the 'Messages' templates
- customize the customer view in 'Designer'
- manage the tracking settings in 'Privacy and Consents'