Getting Started with the d!nk app

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Welcome to the d!nk app!

In this page we'll introduce you to the d!nk app and its powerful capabilities.

Who uses the app?

The salespeople and account managers in the field who are meeting customers are most likely to use the app. The d!nk app has also been used by support engineers and staff at exhibition booths.

 

What benefits do I get from using the d!nk app?

It is an easy way to stay up-to-date, have all your content in one place and to have interactions with your clients on a whole new level. Thanks to the d!nk Account Hub you're also able to engage with your customers beyond the meeting room and you won't have any more administration afterwards thanks to Customer Sessions (with or without CRM integration).

With d!nk Surveywonders, you get advanced insights in the responses to surveys included in the sales publications, be it a survey on a customer event, need mapping in a pitchbook or any other interactive elements.

How does the app work?

The d!nk app is compatible with common devices: iPad, iPhone, Android tablet, Android smartphone and Windows tablet.

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iPad

In these articles you'll find more information about how to install the iPad app and how to log in.

Once you've installed, you can start using the iPad app.

Now you can share information to your customer with the Account Hub. Go to Account Hub activity overview to get insight in your customers' activities on the Account Hubs. In case Account Hub is disabled for your enterprise, you can share documents from your app via e-mail.

In order to register the information shown to customers, you can open customer sessions (link to CRM). 

iPhone

The installation and login for the iPhone app is very similar as the iPad app. Also the functions in the iPhone app are similar to the iPad app. Due to the smaller screensize, the layout is different. You'll find all the details on the iPhone app in this article: d!nk iPhone app explained.

Windows

In this article you'll find more information about how to install the Windows app and how to log in: Install and log in to the dink app.

Once you've installed, you can start using the d!nk windows app.

Now you can share information to your customer with the Account Hub. Go to Account Hub activity overview to get insight in your customers' activities on the Account Hubs. 

In order to register the information shown to customers, you can open customer sessions (link to CRM). 

Android tablet and smartphone

In this article you'll find more information about how to install the Windows app and how to log in: Install and log in to the dink Android app.

Once you've installed, you can start using the d!nk Android app.

 

Where is the content in the app coming from?

The marketing team or sales support team creates and manages the content that is shown in the app directly from the d!nk Portfolio Manager.

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